AI Assistant

Nosi

Provides accurate information in telecom, reduces unnecessary waiting and accelerates the path to sales. Carries your brand message in the same tone at every touchpoint.

Features

Nosi is a telecom-focused artificial intelligence assistant; it answers questions coming in natural language and voice correctly and consistently from the corporate knowledge base. Provides personal greeting with face recognition; supports the process end-to-end with CRM/BSS integrations.

Telecom Expert Language Model

TR/EN language model specially trained for telecom terminology; understands speech, produces correct and consistent answers with corporate style.

Automatic Answers

Responds instantly and contextually to FAQ and product/service scenarios; provides source information to the user when necessary.

Voice Greeting (Blue Model)

Starts listening by saying "Hello"; understands speech, converts to text with high accuracy and responds with natural voice via TTS.

Learning Algorithm

Greets returning visitor by name with permission-based face recognition; establishes personalized dialogue by remembering previous interest topics.

Personal Greeting & Light Memory

Briefly stores basic preference/interest topics from the last conversation and remembers context in the next question.

Reporting

Presents interaction numbers, topic distribution, peak hours and satisfaction indicators on the dashboard; exports to CSV/XLSX.

Benefits

Since it automatically answers repeating questions, team workload decreases, lead/collection and satisfaction increase. Corporate discourse is preserved, decisions are supported by reports.

Increases Operational Efficiency

Since frequent questions are answered by the assistant, teams focus on critical conversations; stand workload is balanced.

Reduces Costs

Stand personnel need and repetitive question costs decrease; service quality is maintained with standardized answers.

24/7 Support

Provides uninterrupted information in kiosk/web/mobile channels outside the fair; quick response to customer requests.

Fast Response

Generates answers in seconds with low-latency STT/TTS; maintains corporate message integrity at every touchpoint.

Nosi - AI Assistant

Contradicting answers decrease thanks to telecom-focused training; brand discourse is preserved.

Technical Specifications

Low-latency architecture with TR/EN ASR-TTS, RAG-based knowledge access and REST/Webhook integrations. TLS/OAuth2/RBAC security, opt-in face recognition and audit logs work on mobile channels.

Language Support

Primary Turkish, optional English; hybrid use with text-speech conversion.

Response Time

Target ≤1 sec; low-latency ASR/TTS and caching architecture.

Integration

REST API, Webhook; compatible with CRM/lead, ticket, appointment and survey services.

Learning Capacity

Knowledge base fed from corporate FAQ and documents; updatable structure with source-controlled RAG.

Security

SSL/TLS, OAuth 2.0/SSO, role-based authorization and audit logs; face templates are encrypted and stored temporarily (opt-in, 'forget' request is supported).